Categorie : Expertise
Date de publication : 20.05.2021

Business Analysis Fundamentals by Ainos (Part 2)

Last week, we were able to redefine what Business Analysis is, and to contextualize its added value, both in terms of problem/issue, and in terms of project organization.

Business Analysis can also be understood as a process, with well-defined steps and outcomes:

Business Analysis Process

1. Contextualize
·Describe et contextualize the role of the Business Analyst
·Determine the main stakeholders
·Understand the systems and processes currently in place

2. Identify the issues and goals of the company 

·Identify the expectations of stakeholders and arbitrate conflicting visions
·Formalize the opportunities, the optimisation axes of the company
·Create a un referential shared by all, with clear and achievable projects

3. Define the scope of the project(s)

·Identify appropriate technologies and the right approach to serving projects
·Support decision makers in prioritizing, adjudicating and planning
·Propose a  method of organisation / project management
·Build an appropriate action plan

4. Organize the Business Analysis work 

·Contribute to the overall project roadmap
·Determine the frequency, format and mode of intervention alongside the project teams
·Define the deliverables, create timelines for completion of these deliverables

5. Define and detail the requirements 

·Collect the detailed informations and needs
·Create the necessary functional content
·Share and adjust the deliverables

6. Support the technical implementation 

·Collaborate with business, technical and quality teams
·Carry the business vision
·Support the business team during  the review of deliverables, helping them to formalize their feedback

7. Support the company  in its change management 

·Participate in the development of documentation and other materials, at the request of managers
·Support the product adoption strategy and the implementation of new processes (workshops, communication training...)

8. Assess the value created by the solution 

·Assessment of the user adoption, effective progress (monitoring of performance indicators, technical cost...)
·Inform the project sponsor, the team and the other members of the company of the results
·If necessary, propose an optimisation strategy (change management, product reorientation,...)  

How to apply it to your own project: tips and tricks

TIPS

TRICKS

Entrust BA's mission to a dedicated profile, with sufficient experience, skills, and time

Few time available to support the mission, and lack of availability from contributors

Well-organized interactions with appropriate interlocutors, and proactive internal communication

Organize working meetings without a plan of intervention, and invite as many stakeholders as possible

Decorrelate the business analysis from technologies and products potentially already offered, in the first place

Partial Vision of the Designated Business Analyst

Whatever the methodology, advocate a first envisioning/scoping, and be sure that the restitution is shared and validated by key people.

Lack of analytical experience of the designated Business Analyst

Split the roles of BA, PM, and testers

Consider, de facto, that the Business Analyst will take charge of the project management, and/or the Quality review of deliverables.

Validate BA's project organization and interventions, with the relevant team

Deliver analyses regardless of project methodology, milestones and team feedback


Although Business Analysis is increasingly considered and integrated as a key success factor by companies, it is still poorly controlled, and sometimes partially or inappropriately applied.

Finding the right profile can also be a delicate step: while it is reassuring to focus on a “in-house” resource, knowing the organization and areas of activity, this can sometimes make it difficult to take a step back.

The strength of a good Business Analyst is precisely its ability to appropriate any functional/operational issue, and to work for all types of projects, IT or not: either to reorganize a team or a process, build a digitalization strategy, specify an application development request, frame the implementation of applications or the use of low-code resources, or design a project around data!

Through its new centre of competence called “Digital Strategy and project”, AINOS offers various business analysis support plans: don’t hesitate to contact us to have a talk about it, our team will be pleased to exchange with you!