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Dynamics 365
For sales & AI

Industry trends

Sales & AI


of the purchase decision is complete before a customer even calls a supplier.1


By 2020, customer experience will overtake price and product as the key brand differentiator.2


of the buyer's journey is now done digitally.3


people involved in B2B solution purchases today, up from 5.4 two years ago.4


of organizations believe that AI will substantially transform their companies with three years.5


AI adoption is projected to increase revenue in CRM activities by over 2x over the next 3 years.6

1. CEB | 2. Walker Information | 3. Sirius Decisions | 4. HBR | 5. HBR | 6. IDC

Intelligent sales

Increase revenue per seller

Increase revenue per seller

Increase demand (#of sales-ready leads)

Increase demand (#of sales-ready leads)

Increase customer lifetime value

Increase customer lifetime value

Make insight driven decisions

Make insight driven decisions


Leverage existing skillsets

Utilize your teams existing skills and knowledge of Microsoft tools, including Office 365, LinkedIn, and Sales Insights

Take advantage of a stair step approach to invest gradually and grow as you're ready

Differentiate your business through the Cloud Business Applications Competency


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